Reseller and partner programme
Sell the survey program your clients keep asking for
If you already advise restaurants, you already have the conversation
Hospitality and operations consultants
You already sit in the P&L conversation. Add a measured guest-experience program to the work you recommend, and keep the reporting inside your engagement.
Guest-experience and marketing agencies
Survey collection, scoring and location reporting under your brand, without building a data platform or hiring analysts to run it.
Franchise and multi-brand groups
Operate one workspace across your brands and franchisees, with each location scored against its own standards and each franchisee holding its own record.
POS, kiosk and IT resellers
Sell the survey layer that sits next to the system you already installed. Suggested hardware, kiosk mode and the integrations API are part of the package.
Associations and buying groups
Offer members a shared benchmark with their own branded reporting, and a reason for them to keep the membership renewal conversation going.
Training, compliance and audit firms
Turn the standards you write into scored questions, then prove the change with data instead of self-reported audits.
A platform you can put your name on
White-label surfaces
Survey pages, kiosk screens, guest sign-up and shared reports all carry your logo, your colors and your domain. The client sees your brand; the platform sits behind it.
- A separate workspace for every client, reachable from one login for your team. Client data never mixes between accounts.
- Your brand on the platform: your logo, your colors and your domain on the survey pages, sign-up pages and reports.
- Wholesale bands by volume: the more locations you manage, the lower your per-location rate, reviewed at each renewal.
- Deal registration, so an opportunity you introduce stays yours while you work it.
- Onboarding and training for your team on the builder, the scoring model, the review workflow and the dashboard.
- Sales assets you can put in front of a client this week: proposal template, demo script, one-pagers and sample scorecards.
- A support model you choose — first-line support handled by you, or by us under a partner agreement.
- Help moving a client's existing survey data, participant lists or shopper panel into their new workspace.
Wholesale per location. Your margin, your invoice.
Priced per location
Per month
Not per survey, not per participant
Bands, not lists
Volume tiers
The rate steps down as your book grows
Your invoice
100% yours
You bill the client, we bill you
Start small
No minimum
One client is enough to begin
How billing works
- You agree a rate with your client. It can be higher than the wholesale band, and the difference is your margin.
- Your workspace reports the active locations each month; that list is what you are billed for.
- Adding a location takes seconds in the platform, so a client who opens a new site is billed from the month it is active.
- Annual commitments earn a deeper band than monthly terms, which makes an annual contract easier to sell.
- Indicative client-facing rates are published on the pricing page; partner bands are quoted on the partner call.
From application to a live client program
Apply
Send the form below with your markets, your client base and how you would position the platform.
Partner call
Thirty minutes: what you sell today, who your clients are, and the wholesale band your volume earns.
Your workspace and branding
We set up your workspace, put your logo, colors and domain on the client-facing pages and reports, and agree the support model.
Your team trained
A working session on the builder, weights, evidence rules and the review queue, using one of your real clients as the example.
First client live
You build the first questionnaire with them and publish it. Most partners run their first program within two weeks of the call.
Sell it honestly and it sells again
- Sell the platform on its real capabilities — no promises about specific score, sales or ranking outcomes.
- Register each opportunity before you present it, so we can stay out of your account.
- Keep client data inside the client's own workspace and follow the data protection terms in the partner agreement.
- Quote your clients honestly: your rate, your margin, the wholesale band behind it.
- Keep the standards in the survey credible — a questionnaire your client's team cannot defend will not survive a second cycle.
- Tell us when a client churns or pauses, so their locations are not billed in silence.
Tell us who you work with
What happens next
- We review your markets and client base.
- You receive wholesale bands and the partner agreement.
- A 30-minute call covers branding, support and your first client.
What partners ask before they sign
Is the platform fully white-labelled?
The client-facing surfaces are: your logo and colors on the survey, kiosk, sign-up and reporting pages, and your own domain if you want it. The signed agreement, the invoice you send and the relationship stay yours. The underlying platform remains GuestSignals, which we state in the partner agreement rather than hiding.
Will you sell directly to my client?
No. Register the opportunity and it stays yours. If a client approaches us directly after your registration, we tell them you are the partner of record and route them back to you.
Can I put my own services on top of the platform?
That is the point of the programme. Partners wrap analysis, coaching, training, audit work, menu or pricing reviews, and quarterly business reviews around the survey data, and charge for that work directly.
Who supports the client day to day?
You choose at onboarding. First-line support can sit with your team, with us behind you on escalations, or we can take first line entirely under a partner agreement with agreed response times.
Do I need a minimum number of clients to start?
No. Partners usually start with one client and one location group. Wholesale bands improve as the number of locations you manage grows, and they are reviewed rather than fixed at a single published desk rate.
Does my client have to run mystery shoppers, or can they use their own people?
Either. Clients can collect surveys from managers, staff or guests, publish a sign-up page for scheduled visits, or place a kiosk tablet at the counter. You are selling the measurement, not a shopper network.
Next step
Bring us the client you cannot help today
If a client keeps asking why service slipped at one location, that is the conversation the platform answers. Apply to the programme and we will show you the workspace we would give you.
We reply to every enquiry within one business day.